How To Fix System Service Exception Error In Windows

You are using Windows computer for a while and will not expect any problem. But sometimes you will get some serious errors that will occur on your Windows OS. The BSOD (aka Blue Screen Of Death) errors are some of them.

The “System Service Exception” error is one of the BSOD errors. It’s also known as SYSTEM_SERVICE_EXCEPTION. This error is very annoying.

Like many other BSOD errors in Windows OS (operating system), this error may occur repeatedly. If you are using Windows 8, 8.1 or Windows 10, this error will come with an error message:

“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and we’ll restart for you.”

An extra message:

If you’d like to know more, you can search online later for this error: SYSTEM_SERVICE_EXCEPTION”.

The System Service Exception error can occur on your computer due to driver incompatibility. It’s also caused by applications that aren’t compatible with Windows OS.

It usually comes with the name of the file that caused this BSOD crash. We will use this information to find the solution to fix SYSTEM_SERVICE_EXCEPTION error.

Fix System Service Exception Error In Windows


Don’t worry. Getting a BSOD error does not mean it’s the end for your Windows computer yet.

The System Service Exception can be fixed by some useful methods below.

Remove And Install Compatible Driver For Your Hardware

Before removing and installing new drivers for your hardware, you need to turn your Windows computer into “Safe Mode“. Normally, the “Advanced Boot Menu” disabled in Windows 8, 8.1 and Windows 10. But you can read this article to learn how to manually enable it.

After accessing your Windows computer via Safe Mode, open Device Manager from Control Panel.

Control Panel > Hardware and Sound > Device Manager

You can also open Device Manager by right-clicking on My Computer icon, select Properties and then select Device Manager.

In Device Manager, find any driver with a yellow sign, uninstall it, download the new driver and install it again.

Now restart your computer and get back to the normal mode. This method will help you to fix “System Service Exception” BSOD error.

Tip: If reinstall one specific driver doesn’t help you to fix this error, you should try to uninstall all drivers (in Safe Mode). And then get back to normal mode to verify if the error is gone or not. Just use this method in case you can’t determine which driver is caused this problem.

If the BSOD error shows the driver’s name, which caused this error such as abcxyz.sys. Then you can use that .sys file name to find the full name of the driver and then replace it. Read more about this on the “How to fix Driver_Irql_Not_Less_Or_Equal Error” article.


Scan And Repair Your Windows System Files

Sometimes, your Windows system files are corrupted and caused this BSOD error. In order to fix it, you have to scan and repair your Windows system files.

This method we already suggested users using to fix WHEA Uncorrectable error in Windows. Please read that article to learn more.

Basically, it uses sfc /scannow command to scan and repair corrupted Windows system files.

Remove Incompatible Programs Or Hardware

If you have recently installed new software or hardware, and this BSOD error comes. Then you should roll back what you did and verify if the error is gone or not. Some incompatible software or hardware can cause this error, and removing them will help you to solve the problem.

Tip: According to some reports from users, removing CloneDrive, Xsplit, MSI Live Update, Cisco VPN, Asus GameFirst Service as well as antivirus software (McAfee, BitDefender) will help to fix this BSOD error.

A few other BSOD errors that you might want to know:

Remove KB2778344 Windows Update Package

If you have recently updated your Windows OS with the package named KB2778344, then you should remove it from your Windows. According to the report from Microsoft, this Windows Update package could be caused the SYSTEM_SERVICE_EXCEPTION BSOD error on your Windows computer.

To completely remove this update package, reboot your computer and turn it into “Safe Mode”.

  • Go to Control Panel > Programs and Features.
  • Click “View installed updates” from the Programs and Features’ left pane.
  • On “Installed Updates” window, right-click “Security Update for Microsoft Windows (KB2778344)” and select “Uninstall”.
  • Once the uninstall process is done, restart your Windows computer. The problem should be gone by now.

Tip: If you have recently installed a new Windows Update package, and then face this BSOD error, we would suggest you to uninstall that update package from your computer.

If the above methods can’t help you to fix System Service Exception error on your Windows computer, you should try to use Windows System Restore to roll your computer back to the past few days.

If you have any question about this article or need further help on the SYSTEM_SERVICE_EXCEPTION error, feel free to ask us.