A few days ago, we received some reports from users about the “This webpage has a redirect loop” error that occurs on Google Chrome. This error prevents users from loading some specific websites, and not happen to all websites.
In most cases, the main cause of this redirect loop error is because the owners or managers of the websites have changed the URL (domain name) to the new one. There are also a few other reasons that could lead to this redirect loop error, such as a wrong configuration, a wrong coding, or something wrong with the .htaccess file.
How To Fix “This Webpage Has A Redirect Loop” Error In Google Chrome
You know, there are many reasons that could lead to the err_too_many_redirects error in your Google Chrome browser when you visit a specific website. If it’s a problem on your side / your computer, you can use a few simple tips below to solve this redirect loop error. However, if it’s an error from the website like a wrong configuration or wrong coding, then there is nothing you can do to solve the problem unless you are the owner or manager of the website.
How to Fix “Err_Too_Many_Redirects” Error In Google Chrome
When you visit a website, the website’s cookies and caches will store on your computer, inside the web browser temporary folder. These temporary files contain website’s information. If the owner of the website has changed the old URL to a new one, then the new information doesn’t match with the information on these temporary files and could lead to the redirect loop error.
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In order to solve this error in your Google Chrome browser, just clear all cookies and caches on your Google Chrome browser and the problem will be fixed. If you have a redirect loop error in Mozilla Firefox browser, do the same way to fix the issue.
If you don’t know how to clear cookies and caches on your Google Chrome browser, simply copy “chrome://settings/clearBrowserData” and paste into the address bar of your Google Chrome browser and press Enter.
You can also use a few cleaner tools like CCleaner to clear all cookies and caches as well as other data on your browser.
After you cleaned your browser, open the webpage again to check if the issue is fixed or not. If the problem still remains, then the cause is from server side and you can’t do anything on your side to solve the issue, unless you have ability to modify the website’s file.
Fix “This Webpage Has A Redirect Loop” Error From Server Side
If you have followed the guide above and cleared all cookies and caches on your browser, but still getting the “redirect loop” error, then you should check the .htaccess file again. However, this method is only for the owner or manager of the website, who could access to the control panel of the website to modify files.
In order to test if the problem comes from the .htaccess file, just simply remove it (you should backup that file before removing it) and reload the website again. If the redirect loop issue is gone, then the .htaccess file is definitely the cause of this error.
Also, if you have recently installed any new script / plugin / add-on for your website, try to disable it and test your website again. If you are using WordPress, make sure you fill right website URL on “General Settings” section as well as the wp-config.php file.
If you couldn’t solve the “This webpage has a redirect loop” (or err_too_many_redirects) error on your website, contact us and we will help you to fix this issue.