What Is 500 Internal Server Error And How To Fix It

What is “500 Internal Server Error” ? It’s a common HTTP status code and will display on web browsers if an error exist on the website’s server. However, the server can’t provide more details to tell us what the exact error is.

The 500 Internal Server Error is generated by the server where the website is stored, so you could see this error in any device or browser, even on your smartphone or tablet.

500 internal server error

Cause Of 500 Internal Server Error

The 500 Internal Server Error appears because something is wrong on the website you want to visit, like overload by too many visitors at the same time, corrupted .htaccess files, issues with the coding of the website or maybe an issue on your end.

How To Fix The 500 Internal Server Error

Like we mentioned above, in most times, the 500 Internal Server Error is a server-side issue. However, there is certainly a change that’s a problem on your end. We would suggest you to try ways below to solve the 500 Internal Server Error.

500 Internal Server Error
500 Internal Server Error

Reload / Refresh The Website

The 500 Internal Server Error is an issue on the web server, but it might be a temporary issue. So, reload or refresh (F5) the website again could get the website load successfully.

If you got the 500 Internal Server Error message during checkout while ordering online, be aware that refresh the page could lead to duplicate orders and charges. As we know, most online shopping websites have automatic systems to protect you from these types of actions, but you still should keep in mind about this.

Clear Caches On Your Browser

If the cached version of the website got a problem, it could cause the HTTP 500 problem. This case is very rare, but sometimes, it’s a useful way to fix the issue.

Delete Cookies On Your Browser

We have received a few reports from users that they are able to solve the 500 Internal Server Error by deleting cookies on the browser. After deleting all cookies on your browser, just restart the browser and try to visit the website again.

How To Fix 500 Internal Server Error Issues On Your Website

Most causes of the 500 Internal Server Error are coming from server-side. If this error appears on your website, please take a look on three common causes below:

  • Wrong Permissions For The File: The “500 Internal Server Error” could occur when you set wrong permission of the files or folders on your server. Please take a look at the URL that shows the error, and verify permissions of files & folders again. Read more about Chmod at here.
  • PHP Server Timed Out: It’s a common error on most Linux / Unix server that’s run PHP. If there’s an error on PHP lib / package and the server can’t read PHP files, then the “500 error” could be appeared. The 500 error also occurs when the server overload and can’t handle too much connections from visitors at the same time.
  • Error On The .htaccess Files: If the .htaccess file on your server is corrupted or filled with wrong coding, the 500 Internal Server Error could occur. Make sure there’s nothing wrong with the .htaccess file to avoid the “500 error” issue. The simple way to verify that the error come from the .htaccess file or not, is removing / deleting the file and reload / refresh the website again. If the error disappears, then the cause is probably from the .htaccess file.

If you are using Bluehost, SiteGround or Hostgator, please take a look at the following links to learn more about the 500 Internal Server Error on your website.