If you are facing a blue screen error with a message: CRITICAL_PROCESS_DIED, then take a look at this step by step guide, it will help you to fix the error. Like you, I have faced this error before when I was watching a video. When it occurs, my computer starts a looping restart.

I did a few searches and found out that this error occurs for several specific reasons:

  • If you run too many programs on your computer at once, you might face this error. The cause is some Windows process could not read or write into memory.
  • Problems with RAM or hard drive could be causes of this error.
  • Problems with hardware or faulty drivers.


Read more: How To Boot Windows 10 In Safe Mode.

Boot Your Computer Into Safe Mode

If you want to fix this error, you must access to Safe Mode. When your computer start booting, press and hold Shift + F8 keys till your display shows Advanced Repair Options.

Select Troubleshoot.

Windows 10 Troubleshooting Mode

Select Advanced options.

Windows 10 Advanced Options

Select Startup Settings.

Windows 10 Startup Settings

Depends on what you need:

  • Press F4 to enable Safe Mode.
  • Press F5 to enable Safe Mode with Networking.
  • Press F6 to enable Safe Mode with Command Prompt

Safe Mode

By selecting specific key, your computer will access to safe mode with the settings you selected.


Check And Fix Faulty Drivers

After access to safe mode, I would suggest you check all drivers, to find and remove faulty drivers. According to reports from some users, the CRITICAL_PROCESS_DIED error occurs after they installed a new driver / update driver. So if you are in the same situation, find and remove faulty drivers.

Click on Start > type Device Manager > Enter. Find the hardware with a yellow triangle and disable it to test. Also, uninstall / remove recent drivers that you have installed will also help.

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Update Drivers For Chipset And Hardware

If you are  unable to identify the cause of this error, try to uninstall all drivers on your computer like chipset, sounds and network. After that, download latest versions of drivers to install on your computer.

Uninstall Drivers

Scannow In Command Prompt

If any system file affected by viruses or corrupted, then the CRITICAL_PROCESS_DIED may occur. In this case, the sfc /scannow is a good feature. It will scan all system files, and replace corrupted files.

Run Command Prompt, type sfc /scannow and then press Enter. It will automatically scan and fix errors.

sfc /scannow